Research


Publications

Financial Hedging of Operational Risk Constraints: A General Framework - with R. Caldentey. Production and Operations Management, 33(9): 1912-1930.

Consumer Trust in Social Responsibility Communications: The Role of Supply Chain Visibility - with Tim Kraft and Yanchong Zheng. Production and Operations Management, 31 (2022), 4113–4130.

Trying and Failing: Biases in Donor Aversion to Rejection - with Kaitlin Daniels. Production and Operations Management, 30 (2021): 4356–4373.

Finalist, 2022 INFORMS Minority Issues Forum Paper Competition.

Motivating Supplier Social Responsibility under Incomplete Visibility - with Tim Kraft and Yanchong Zheng. Manufacturing & Service Operations Management 22.6 (2020): 1107–1286.

Supply Chain Visibility and Social Responsibility: Investigating Consumers’ Behaviors and Motives - with Tim Kraft and Yanchong Zheng. Manufacturing & Service Operations Management, 20.4 (2018): 617–636.

Finalist, 2021 M&SOM Best Paper Award.

1st Place, 2015 Production and Operations Management Society, College of Sustainable Operations, Best Student Paper Competition.

2nd Place, 2015 INFORMS Behavioral Operations Management Section, Best Working Paper Competition.


The Authenticity of Purpose Claims: Firm Capacity and Job Seeker Responses to Recruitment Efforts - with Trevor Young-Hyman, Evan Gilbertson, C.B. Bhattacharya, and Oliver Hahl. Minor revision invited at Management Science.

Experienced and Prospective Wait in Queues: A behavioral Investigation - with Sera Linardi and Jing Luo. Invited for a third round of review (Major Revision) at Manufacturing & Service Operations Management.

Selection, Payment, and Information Assessment in Social Audits: A Behavioral Experiment - with Gabriel Pensamiento. Major revision invited at Manufacturing & Service Operations Management.

Algorithm Adoption and Explanations: An Experimental Study on Self and Other Perspectives - with Fernanda Bravo, Zezhen (Dawn) He, and Yaron Shaposhnik. Working paper.

Behavioral Responses To Nonprofit Metrics: Efficiency vs. Impact - with Hasti Rahemi and Gloria Urrea. Draft in preparation.

Reference-dependent effects in volunteering: Expected vs. experienced effort - with Gabriel Pensamiento and Mahyar Eftekhar. In progress.

Two ride or not two ride: Priority and reference dependent preferences in ride-hailing - with Kaitlin Daniels. In progress.

Working Papers and Work in Progress


Book Chapters

Assessing Consumers’ Valuations of Socially Responsible Products with Controlled Experiments -  Zheng Y., T. Kraft, L. Valdes (2016). Invited book chapter. Environmentally Responsible Supply Chains, A. Atasu, ed. Springer, 29-50.